Account and data deletion

How to delete your Qvik-Book account

This page explains how users can delete their Qvik-Book account and associated data, or request deletion if they cannot sign in.

Fastest option: delete inside Qvik-Book

  1. Open the Qvik-Book app or web app and sign in with the account you want to delete.
  2. Open Settings or Account and privacy.
  3. Choose Delete account.
  4. Read the warning, type DELETE and confirm.
Deleting your account may permanently remove your user profile and associated account data. Some data may be retained where required by law, accounting, security, fraud prevention or dispute handling.

Request deletion by email

If you cannot sign in, send an email to kontakt@qvik-book.com.

Include:

  • Your Qvik-Book account email.
  • Your name.
  • Your company or workspace name, if relevant.
  • The sentence: “I request deletion of my Qvik-Book account and associated data.”

We may ask you to verify ownership of the account before deleting it.

Processing time

In-app deletion starts immediately after confirmation. Email deletion requests are normally processed within 30 days after verification, unless a longer period is required by law or because the request is complex.

Deleted data may remain in backups for a limited period until backups are overwritten or deleted according to our backup cycle.

Data deleted or retained

We delete or anonymize the user account and associated personal account data where possible. This may include name, email, authentication profile, preferences and personal user links to a workspace.

We may retain limited information where necessary for legal, accounting, tax, security, fraud-prevention, dispute-resolution or compliance reasons. Business data controlled by a company using Qvik-Book may need to be handled by that company’s account owner.

For more details, read the full Privacy Policy.